Shopify ↔ NetSuite · read-only pilot

Your exception queue, worked.

Every order that didn't sync, payout that doesn't tie, refund with no credit memo — found daily, diagnosed with evidence from both systems, one fix proposed. You approve. It executes.

Start a read-only pilot How it works

Two weeks · no fee · nothing is written to NetSuite

How it works

One function, done properly, with a human at the gate.

Detect

Reads Shopify and NetSuite read-only. Reconciles orders, payouts, refunds, fulfillments, inventory. Fifteen exception types; nothing invented — zero false positives in evals.

Diagnose & propose

Root cause in one sentence with the evidence from both sides, and one concrete NetSuite action — map the SKU, post the fee JE, close the duplicate.

Approve, then learn

You approve; it executes and logs. After twenty identical approvals with zero rejections, that case runs on its own. Never for anything irreversible.

Order missing in NetSuiteCustomer missingSKU unmappedItem inactiveDuplicate orderTotal mismatchTax mismatchRefund no credit memoPayout deposit variancePayout missing depositFulfillment not syncedInventory driftCancelled not closedLocation unmappedIntegration flow error

The pilot

See your queue quantified in an hour.

Day 0 — 30-minute call. We confirm fit and walk through the access you'll grant.
Day 1 — First read-only pull. You see every open break, by type and dollars, with diagnoses. On a screen-share, with your records.
Weeks 1–2 — Daily pull. You approve in dry-run; we compare the proposed actions to what your team actually did.
End of week 2 — You decide. Continue, or we delete the snapshot and part ways.

What you'll need

Shopify — a custom app with read-only scopes (orders, customers, inventory, locations, payouts).
NetSuite — a token-based integration role with REST + SuiteQL, view-only on transactions, lists, custom records. Sandbox first if you have one.
Celigo / Boomi — optional: a 30-day error export.
Someone who works the queue today — twenty minutes on day 1 to tell us which diagnoses are right.

Read-only No writes Snapshot deleted on request

Start a pilot

Tell us about your stack.

We reply within one business day with a call link. Fit: Shopify + NetSuite, roughly $5M–$100M in revenue, someone on your team reconciling by hand.